Kevin Taylor
Position:
Consultant/Owner
Address:
Sunset
Utah
84015
US
Phone:
(435) 555-1212
Send an Email
Miscellaneous Information:

EDUCATION

BA Computer Information Science emphasis on Network Administration

Walden University

 

Associates Of Computer Information Science                                                                  

Everest College

 

 

Aug 2012 – Present

 

 

May 2006 – Jun 2008

 

EXPERIENCE

Systems & Network Administration - AlphaGraphics, Inc.

Sept 2013-Present

 

·         Help Desk Support

·         WatchGuard Firewall Administrator

·         PCI DSS Manager

·        Network Administration for 270+ Nationwide Franchise locations.

 

 

Tier II Customer Care – Allconnect, Inc.

Aug 2012 – Sept 2013

 

·         Nationwide customer support for home services.

·         Team Lead Tier 1 Inbound Agent

 

 

Tier II System Administrator - DirectPointe

Mar 2011 – Feb 2012

 

·         Senior Systems and Network support representative for South West Utah.

·        Configure, manage and maintain corporate client network & workstation infrastructure.

 

 

Technical Support Help Desk – Shift4, Inc.

Jun 2009 – Dec 2011

 

·         Provided auditing assistance to world-wide customer base

·        Provide multi-tiered support for online accounting software, ‘Dollars on the Net®’.

 

 

Information Technology Cord. – Florida’s Blood Center

Oct 2004 – Jun 2009

 

·         Systems Administrator

·         Wireless/WAN & Cellular Mobile Network Administration.

·         Digital Media Designer.

 

CERTIFICATIONS

Certified Cisco Network Administrator (CCNA)

 

SKILLS

SonicWALL®, WatchGuard® Firewall, Fortinet Firewall

PCI DSS Compliance

Regulations: ISO 9001, FDA, ITIL

Network Attached Storage (NAS)

Microsoft Windows® OS 10, 8.1, 8, 7 client/server environments (physical and virtual)

Microsoft Windows® Server 2003, 2010 and 2012 Active Directory, Domain Services

ChromeOS

VoIP

Dell and HP server hardware (including DRAC and iLO management)

Citrix Administrator

Linux (GNU/Gnome Ubuntu kernel) client/server environments